Suffolk’s busiest road, and its busiest pumps
The A14 runs right across Suffolk, from the port at Felixstowe past Ipswich, Stowmarket and Bury St Edmunds to Newmarket and on towards Cambridge. Its service stations and junction forecourts fill thousands of tanks a day, and a few of them get the wrong fuel.
If it happens to you, don’t try to drive on to a garage. Every mile pulls the wrong fuel deeper into the pump and injectors. Stop safely, switch off and call. We’ll come to the services, the lay-by or wherever the car is.
Call 07904 731886Along the A14, east to west
The towns we cover along the route, each with its own page.
- FelixstoweWrong fuel in Felixstowe
- IpswichWrong fuel in Ipswich
- StowmarketWrong fuel in Stowmarket
- Bury St EdmundsWrong fuel in Bury St Edmunds
- NewmarketWrong fuel in Newmarket
- Junctions in betweenLay-bys, slip roads and services
If the car starts to struggle on the A14
Signs like misfiring, smoke, judder or warning lights soon after a fill-up usually mean the wrong fuel.
Leave at the next safe point
If the car is still driving normally, take the next exit or services rather than stopping on the carriageway.
Or use the hard shoulder
If it is losing power, pull onto the hard shoulder or into a lay-by, as far left as you can, with hazard lights on.
Get out on the verge side
Everyone out by the left-hand doors, and wait behind the barrier if there is one. Leave animals in the car.
Call with your location
The junction you passed, which way you were heading and any signs or marker posts you can see.
How an A14 misfuel rescue works
Usually 30 to 40 minutes on site once we’re with you.
You call
Tell us where in Suffolk on the A14 you are, what went in and roughly how much.
We drive out
The van comes to the car: the forecourt, the roadside, your driveway or a car park.
We drain and flush
The wrong fuel is drawn out with spark-free equipment and the lines are flushed through.
You drive away
The system is primed with fresh fuel. We take the waste fuel away for safe disposal.
Questions about misfuels on the A14
I’ve misfuelled and I’m on the A14. Is it safe to wait for you?
If you are on the hard shoulder or in a live lane, your safety comes first. Get everyone out on the verge side, behind the barrier if there is one, and call 999 if you feel at risk. Then call us with your location.
How do I tell you where I am on the A14?
Give us the junction number you passed, which way you were heading (towards Felixstowe or towards Cambridge) and anything you can see, such as a services sign or a bridge. Marker posts on the verge also help.
Can you drain the car at the services?
Yes. Service-station forecourts and car parks are one of the most common places we work.
How quickly can you get to me?
Usually within 30 to 60 minutes, depending on where you are in and around the A14 in Suffolk and the time of day. We’ll give you an idea when you call.
How long does the drain and flush take?
Usually 30 to 40 minutes once we’re with you. Then you can drive away.
How much does it cost?
Call us and tell us what the car is, what went in and roughly how much, and we’ll talk you through the price.
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{{/text}}Wrong fuel on the A14? Stop safely and call.
Give us the junction, the direction and what went in. We’ll be on our way.
07904 731886- Open24 hours, 7 days a week
- CoveringIpswich, Stowmarket, Bury St Edmunds and across Suffolk
- Emailwrongfuelincarrescuesuffolk@gmail.com